Training, Recruitment & Staff Development
Training, Recruitment & Staff Development
One workforce solution for hospitality businesses that need better recruitment, practical training, onboarding and staff performance.


Training, Recruitment & Staff Development is an ITHM hospitality consultancy service for businesses and investors in Rawalpindi, Islamabad and across Pakistan. ITHM combines hospitality training, recruitment support and staff development into one practical consultancy service. This is suitable for businesses building a new team or improving an existing workforce.
Consultancy Scope
Training Need Assessment
Identify service gaps, role-specific skill needs and training priorities.
Staff Recruitment Support
Define roles, support sourcing and screening, and assess candidate suitability.
Departmental Staff Training
Front office, food & beverage, housekeeping, culinary, customer service and supervisory skills.
Onboarding & Development
Prepare new employees for workplace standards and help existing teams improve consistency.
Suitable For
- Hotels and guest houses
- Restaurants, cafés and coffee shops
- New hospitality businesses building teams
- Existing businesses with service or performance gaps
What You Can Receive
- Staffing requirement plan
- Role profiles and recruitment support
- Training plan and schedule
- Practical staff assessment
- Management feedback and recommendations
Simple, Practical Consultancy Process
Discussion
Understand your project, challenge, business stage and expected outcome.
Assessment
Review available information, current operation or site requirements where needed.
Proposal
Define scope, deliverables, implementation approach and commercial terms.
Implementation
Execute the agreed work with review, coordination and practical follow-up.
Training Conducted by ITHM
Our hands-on sessions bring practical hospitality, culinary and service-development expertise directly to industry teams.

Shiraz Group
On-job hospitality and culinary training focused on real workplace skills, service standards and staff development.
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Wild Wings
Practical team training designed to strengthen guest service, workplace coordination and hospitality performance.
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Tuscany
Workplace-focused hospitality training supporting consistent service, professional conduct and operational quality.
View training highlights →Government Circuit House
Professional staff training covering housekeeping, food production, guest service, workplace standards and operational discipline.
Designed for Pakistan's Hospitality Market
We keep recommendations grounded in the realities of hospitality businesses operating in Pakistan, including local staffing, customer expectations, budgets and operating environments.
At the same time, presentation, service systems, training and operating thinking can be aligned with modern international hospitality practices where appropriate.
Training, Recruitment & Staff Development FAQs
Does ITHM provide hospitality staff training in Rawalpindi and Islamabad?
Yes. ITHM can provide or plan practical hospitality staff training for businesses in Rawalpindi and Islamabad and can discuss projects elsewhere in Pakistan.
Can ITHM help recruit hotel or restaurant staff?
ITHM can support manpower planning, role definitions, candidate sourcing and screening according to the agreed consultancy scope.
Can training be customized for an existing hotel or restaurant?
Yes. Training can be designed around the business type, staff level, service gaps and operational standards.
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